Frequently Asked Questions
You’ve got questions and we’ve got answers. These are some of the most frequent questions we get about this course.
Why should I take this course?
Why Take the Conflict Management Course?
- Essential Workplace Skill: Conflict management is a critical skill in any professional setting. By mastering conflict resolution techniques, you’ll be better equipped to navigate challenging situations and foster positive outcomes.
- Career Advancement: Employers value individuals who can effectively manage conflicts. By taking this course, you’ll enhance your professional profile and increase your opportunities for career advancement.
- Improved Relationships: Learning how to manage conflicts sensibly and impartially can improve your relationships both in the workplace and in your personal life. You’ll develop the ability to communicate effectively and resolve disputes constructively.
- Increased Productivity: Conflicts can be time-consuming and disruptive. By learning how to manage conflicts efficiently, you’ll help maintain a positive and productive work environment for yourself and your colleagues.
- Personal Growth: Conflict management skills are not only beneficial professionally but also personally. You’ll gain insights into your own communication style and learn how to handle conflicts in various aspects of your life.
- Conflict Prevention: Effective conflict management isn’t just about resolving disputes after they arise; it’s also about preventing conflicts from escalating in the first place. This course will teach you strategies for identifying and addressing potential conflicts before they become major issues.
- Contribution to Organizational Success: As a skilled conflict personnel, you’ll contribute to the overall success of your organization by helping to create a culture of collaboration, respect, and mutual understanding.
Investing in conflict management training is an investment in yourself, your career, and the success of your organization. Don’t miss out on the opportunity to develop this invaluable skill set.
What jobs will this program prepare me for?
Here are some roles where additional certification in conflict management may be particularly beneficial:
- Human Resources Specialist/Manager: An additional certification in conflict management enhances your ability to handle employee relations effectively, mediate conflicts, and create a positive work environment. HR professionals with expertise in conflict resolution are highly sought after in organizations of all sizes.
- Mediator/Arbitrator: While not always required, obtaining specific certifications in mediation or arbitration can significantly boost your credentials in this field. These certifications demonstrate your proficiency in facilitating negotiations and resolving disputes in a neutral and impartial manner.
- Consultant: As a conflict management consultant, having specialized certifications in conflict resolution methods and techniques can validate your expertise and credibility in the eyes of clients. Certifications from reputable organizations or institutions can differentiate you from other consultants in the competitive consulting market.
- Educator/Trainer: If you plan to teach conflict resolution skills to others, pursuing certifications in conflict management training or facilitation can enhance your credibility as an educator. These certifications provide you with the knowledge and tools to design and deliver effective conflict resolution training programs.
- Community Mediator/Organizer: In roles where you work with communities to address conflicts and promote reconciliation, obtaining certifications in community mediation or conflict resolution can equip you with the necessary skills and credentials to make a meaningful impact in your community.
While additional certifications in conflict management may not be mandatory for all roles, they can certainly provide you with a competitive edge and demonstrate your commitment to mastering conflict resolution skills in specific professional contexts.
What are the prerequisites for enrollment?
Ready to Enroll? Here’s What You’ll Need:
Basic Qualifications:
- Be 18 Years or Older: To participate in the program, you must be at least 18 years old.
- English Language Proficiency: You must be able to speak, read, and understand English effectively. This ensures you can fully grasp the coursework and effectively communicate in a medical setting.
Application Process:
- Completed Application: Submit a signed admissions application form.
- Enrollment Agreement: Review and sign the enrollment agreement outlining program details and student responsibilities.
- Registration Fee and Tuition: Settle the registration fee and establish a plan for tuition payment.
General Programme Questions
You’ve got questions and we’ve got answers. These are some of the most frequent questions we get about this course and from our students.
I work full-time and have a family. Can I still study?
👩💻 Can I Study While Working Full-Time?
Yes — this program is designed with busy adults in mind. Many of our students balance full-time jobs, family responsibilities, and studies successfully.
- Flexible learning: Choose online or hybrid options to study at your own pace.
- Manageable schedule: Classes are structured so you can fit them around work and family life.
- Support system: Our team is here to guide you, keeping you on track from start to finish.
In other words, you don’t need to put your life on hold to upgrade your future.
What is Blended Learning?
Blended learning is a flexible approach that combines the best of both worlds:
- Online Learning – Access lectures, course materials, and assignments from anywhere, at any time.
- Face-to-Face Training – Participate in practical sessions, workshops, or labs where hands-on experience is essential.
This method allows students to enjoy the convenience of online study while still benefiting from real, in-person interaction with instructors and peers.
At Global Career Institute, our blended learning model is designed to:
- Fit around your work and family commitments.
- Provide personal support from experienced lecturers.
- Ensure you graduate with both theory knowledge and practical skills.
🌍 Whether you’re in Trinidad, Jamaica, St. Vincent, or beyond, blended learning gives you the flexibility you need and the quality employers expect.
Do I need a computer?
Yes, you will need access to a computer, laptop, or tablet with a reliable internet connection. This is essential for joining online classes, accessing study materials, and submitting assignments.
However, you don’t need advanced technical skills — if you can browse the internet, use email, and open documents, you’ll be ready to study with us.
💻 Technology Requirements
To study with GCI, you’ll need access to:
- Device: A computer, laptop, or tablet (Windows, Mac, or Android).
- Internet: Stable connection with at least 5 Mbps download speed.
- Software:
- Web browser (Google Chrome, Microsoft Edge, or Safari)
- PDF reader (for course materials)
- Zoom (for live online classes)
- Email Access: A personal email account for communication and updates.
- Optional but Recommended: Headset/earphones and a webcam for interactive sessions.
👉 If you can browse the internet, check emails, and open documents, you’re ready to learn with us.
What study materials do I get?
When you enroll, GCI gives you everything you need to succeed. You’ll receive:
- Digital Course Texts – step-by-step guides covering each module.
- Video Lessons & Recorded Lectures – so you can rewatch and review anytime.
- Practice Quizzes & Assignments – to test your knowledge as you go.
- Templates & Worksheets – for payroll, bookkeeping, and financial statements.
- Access to the GCI Online Learning Portal – all your materials in one place.
- Tutor Support – expert guidance when you need extra help.
👉 Whether you’re in Trinidad, Jamaica, or anywhere in CARICOM, your study materials are available 24/7 online—so learning fits into your life.
Your learning materials are developed by subject specialists and have been developed with your future career in mind – so you don’t just learn the theory to help you pass your exams, but also real-life, practical examples to make things easier to understand and to help you thrive in the workplace.
Do I have to pay for everything upfront?
No, you don’t! At Global Career Institute, we understand that education is an important investment, so we offer flexible payment options to make it more affordable.
💳 Payment Plans Available:
- Spread your tuition over manageable installments.
- Choose a plan that works best for your budget.
If you’d like to discuss your options, please contact our Finance Department:
📧 financegci.intl@gmail.com
We’ll be happy to guide you through the available plans so you can start your program without financial stress.
*Subject to eligibility.
How do I pay?
Paying for your program is simple and secure. GCI accepts multiple options so you can choose what’s easiest for you:
🏢 In-Office Payments
Pay in person using:
- Cash
- Cheque
📍 Global Career Institute Administrative Office
#37 Eleanore Street, Chaguanas, Trinidad & Tobago W.I.
🌐 Online & Bank Payments
Trinidad: Republic Bank – #560-803-864-901
Jamaica: JMMB Bank, Knutsford Branch – #000-300-213-720
St. Vincent: Republic Bank – #200-000-202-833
All Other Countries: PayPal – study@gcareerintl.com
After payment, please send proof of transaction to our accounts team to receive your official receipt and confirmation of enrollment.
How do I apply?
Applying to Global Career Institute is simple. Just follow these steps:
- Complete the Online Application Form
Fill in your details and select your program of choice. - Submit Supporting Documents
Upload a copy of your ID and any required certificates or transcripts. - Choose Your Payment Plan
Decide whether you’ll pay in full, in two installments, or use another flexible option. - Confirm Your Enrollment
Once payment is received, you’ll get your Official Acceptance Letter, Student ID, and access to the GCI Learning Portal.
👉 That’s it! In just a few steps, you’ll be ready to begin your journey with GCI.
Application Deadlines
- The priority application deadlines vary by course of interest:
*Subject to eligibility.